Account Control Technology
Collections Specialist - Onsite Houston - Open House 6/20/25
US-TX-Houston
Job ID: 2025-2272
Type: Full-Time
Category: Collections
Houston, Texas
Overview
Join us for an Open House!
When: Friday, 6/20/25 from 10am - 2pm CST
Where: Transworld Systems, Inc.
10900 Corporate Centre Drive, Suite 100,
Houston TX 77041
Work Location: This is an onsite position in Houston, TX.
Compensation: $15-17/hour
Build Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Why should you consider TSI?
Paid trainingTeam-oriented work environmentGrowth opportunityGenerous bonus opportunityComprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Responsibilities
This position is responsible for negotiating and processing payments under established department guidelines on the collection of past due accounts and delinquent balances through direct contact with customers via the telephone.
Accurately assess the consumer's financial condition by conducting thorough inquiries.Determine the reason for delinquency and find creative solutions to resolve the situation.Tracks and maintain all customer accounts throughout the collection process ensuring prompt payment recovery for all outstanding balances.Perform customer account maintenance activities to include account reviews, reconciling aging levels, verifying account balances, applying payments, monitorin collection activities, and updating accounts in compliance with established corporate policies and procedures.Adhere to the State and Federal regulations pertaining to collection activities.Meet corporate standards for call quality assurance and structure.
Qualifications
Outgoing, assertive, competitive, persuasiveEnjoys dealing with the publicPossesses or is capable of acquiring superb negotiation skillsIs detail oriented and is able to accurately document information in our computer system while communicating with the consumer on the telephone.Is able to work a flexible schedule which may include weekends.Must have a high school diploma, some college preferred
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
INDSJ
Equal employment opportunity, including veterans and individuals with disabilities.
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