Magnetic Technologies Corporation
Job purpose
Outstanding opportunity for a motivated individual to become part of the Arnold Magnetic Technologies Team, focused on manufacturing products for the Aerospace, Defense, Energy, Medical and Industrial marketplaces. The successful candidate will be responsible for providing service to customers in all aspects including but not limited to quoting, contract review, order management and status updates. It is also their responsibility to facilitate communication between the Outside Sales team and intercompany departments as well as customer contacts.
Duties and responsibilities
Serves as the daily contact for assigned customers and responds to inquiries in a timely mannerAdvocates for the customer's needs and goals within the organizationFollows Work Instructions and Standard Operating ProceduresLeads all aspects of the contract review process and partners with the cross functional team to provide customer resolutionsUses Company tools and resources to ensure organizational consistency and efficiencyProcesses requests for Quotations from customers and provides feedbackProcesses Purchase Orders from customers and provides order status updates for duration of the contractCommunicates and cooperates with other departments and across business unitsUtilizes Syteline ERP System to perform daily tasksEffectively utilizes Microsoft Office and Outlook to perform daily tasksReviews technical drawing packages and quality requirements at a high levelGrows the business with prospecting new and current customers with industry opportunities and servicesCreates and manages work instructions for customer specific portals and interfacePerform other duties as assigned
Qualifications
Education: BA in Business, Marketing, related technical field, or equivalent experience
Work experience:
Minimum 3 years of experience in manufacturing Sales or Customer ServiceExperience operating within AS9100 (preferred) or ISO certified facilityExperience working in a Lean manufacturing and continuous improvement environmentProficiency in ERP for order entry and order management, Syteline experience preferredExpertise with MS Excel, Word, OneNote, PowerPoint, and OutlookStrong problem-solving skillsAbility to work independently and prioritize tasksExcellent written and verbal communication skills
Working Conditions and Physical Requirements
Level of travel required: MinimalPPE required throughout production facilitySedentary office environmentRequired to do repetitive work, with fingers and handsPeriodic lifting of materials not to exceed 25 pounds.
Arnold Magnetic Technologies is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/General Identity/Disability/Veteran
#ROC
Equal employment opportunity, including veterans and individuals with disabilities.
PI266834025
