Student Accounts Coordinator (Accounting Technician III) (529859)

San Diego State University
August 25, 2023
San Diego, CA
Job Type



Position Summary

Under the supervision of the Associate Director of Administration, this position is responsible for working directly with parents and students on account receivables, payment process explanation and coordination of OHA related billing payment and collection issues with Student Account Services. Works with the Operating Systems Analyst/Programmer to ensure the StarRez links with Financial Aid, Aztec Shops and Student Account Services systems are operating accurately.

The Student Accounts Coordinator is a member of the Office of Housing Administration team. In conjunction with the Executive Director, Associate Directors, other managers, staff, and students, this position assists in carrying out the mission, vision, and values of the Office of Housing Administration and is responsible for supporting and contributing to an atmosphere that facilitates respect, inclusivity, collaboration, and growth.

This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The Division of Business and Financial Affairs is responsible for ensuring a safe, productive campus environment while providing the highest quality service in support of academic excellence through thoughtful stewardship of financial, technological, infrastructure, and human resources at San Diego State University.

The Office of Housing Administration (OHA) is a self-funded operation responsible for planning, providing, and administering housing operations, services, and facilities with over 100 employees and over 150 student assistants with an annual operating budget exceeding $136,000,000. OHA provides housing for over 8,500 students in 25 communities with over 2 million sq. ft. of residential facilities. The OHA manages the operation of residence halls, apartments, and conference and event spaces. The OHA supports the educational mission of the Residential Education Office (REO) while providing business operations for all housing-related functions in support of a quality environment to enhance the student educational experience.

For more information regarding the Division of Business and Financial Affairs department, click here .

Education and Experience

The incumbent should have a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. A comprehensive knowledge of business mathematics beyond basic arithmetic and the ability to use and quickly learn new office support technology systems and software packages is a prerequisite.

The incumbent will have an equivalent to four years of progressively responsible financial record-keeping experience which has provided the described knowledge and abilities. The incumbent will possess any equivalent combination of education and experience which provides the required knowledge and abilities.

Key Qualifications

  • Responsibilities of this position are performed on an independent level.
  • Thorough knowledge of university and housing billing, payment and collection procedures and application.
  • Strong organizational, research and problem-solving skills, evidenced by independent application of work skills and accounting knowledge in prior work experience and ability to interpret and apply rules and regulations.
  • Experience with PeopleSoft and Oracle and the ability to use personal computer technology, such as spreadsheets and word processing to investigate and resolve errors and discrepancies.
  • Thorough understanding of the interrelationships and interdependencies of the various software applications and systems used by and with StarRez.
  • Ability to organize large volumes of detailed transactions, planning for peak loads and maintaining productive work conditions and relationships with others.
  • Bachelor's degree, Experience with PeopleSoft and working in a university environment with parents and students is preferred.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $4,500 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here .

CSU Classification Salary Range: $3,779 - $6,632 per month.

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community.

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here .

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on August 15, 2023. To receive full consideration, apply by August 14, 2023. The position will remain open until filled.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here .

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Michelle Puentes at .
Closing Date/Time: Open until filled

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